Treating Back Pain

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Excellus BCBS is using an evidence-based approach to treat back pain. Instead of sending patients to the ER for imaging and surgery, they are sending them to chiropractors and physical therapists. The result: better outcomes and dramatically lower costs.

As an experienced chiropractor, Dr. Lindsay Rae is trained to heal pain using manual therapy. But when a new patient came to her reporting chronic and debilitating low back pain several years ago, she spent their first session talking and listening, without ...

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